What payment methods do you accept?
We accept the following credit cards: Visa, MasterCard and Discover.We also
accept checks and money orders made out to Valor Studios. BACK
Are the autographs on your art prints hand-signed?
Each Valor Studios art print, if indicated as signed by the artist or a veteran,
has been hand-signed in pencil. Our photos and books are often hand-signed
by veterans, in ink. We do not sell artwork with printed or mechanically reproduced
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Do your prints come with a certificate of authenticity?
Yes, each print is issued with a certificate of authenticity that certifies
the artwork as authentic, while specifying the print title, the size of the
edition, and the names of the print signers. BACK
How is my print shipped?
Valor Studios prints are shipped carefully rolled in a strong tube produced
by the industry-leading manufacturer. We ship prints with full insurance equal
to the print's retail price. For domestic and APO addresses, we ship by US
Postal Priority Mail/Airmail.
Because delivery times vary by destination please allow up to three
weeks for receipt of your print. For specialized shipping instructions,
please contact us by email or phone. BACK
What happens if a print is damaged in transit to me?
After six years of experience, we are pleased to report that shipping damage
seldom occurs. However, if a Valor Studios print is damaged in transit, we
will help the buyer file an insurance claim with the USPS. In the unlikely
event that this service is necessary, we ask that the buyer notify us of any
shipping damage immediately after he/she receives a shipment. BACK
Do you accept returns and refunds or exchanges?
Since our high-quality products match our straightforward product descriptions,
Valor Studios does not allow returns, refunds, or exchanges for products unless
a wrong item has been shipped. If there are any questions concerning a product
please contact us before purchasing. BACK
If I sign up for your V-Mail special announcement mailings, can I
Certainly. If a site visitor signs up for our V-Mail special announcement
mailings, all mailings would clearly describe how one could easily opt out
of future mailings.
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Do you collect and share my personal information?
We only collect names, postal addresses, email addresses, and other personally
identifiable information when site visitors or customers voluntarily submit
such information in placing an order or in signing up for our V-Mail special
announcement mailings. We do not share your personal information with any
outside companies for marketing purposes.
If one voluntarily submits personally identifiable information when ordering
or when signing up for our V-Mail special announcements, your personal information
is kept secure. Only authorized employees, agents, and contractors who have
agreed to keep such information secure and confidential, have access to such
information. These include governmental agencies or other companies that assist
in fraud prevention or investigation. Such agencies would be allowed access
to your personal information when (1) permitted or required by law or, (2)
when trying to protect against or prevent actual or potential fraud or unauthorized
transactions or, (3) when investigating fraud that has already taken place.
The site may use cookie technology. Cookie technology is helpful in gathering
information such as user's browser type and operating system, while tracking
the number of site visitors and the ways that visitors use the site. Cookies
can also help customize the site for users. Personal information cannot be
collected via cookies and other tracking technology. However, if you previously
provided personally identifiable information, cookies may be tied to such
information. Persistent cookies will not be used.
Can I reproduce the images on this site?
To request permission to reproduce the images on this site, in any form, please
write to Valor Studios. All images are copyright of their respective owners
and may not be used without prior permission. BACK
Disclaimer of content ownership
All content on this site, such as text, graphics, logos, button icons, images,
audio clips, digital downloads, data compilations, and software, is the property
of this site's owner or it's content suppliers and is protected by United
States and international copyright laws. The compilation of all content on
this site is the exclusive property of this site's owner and protected by
U.S. and international copyright laws. All software used on this site is the
property of this site's owner or its software suppliers and protected by United
States and international copyright laws.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS
AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE,
EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT,
MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR
USE OF THIS SITE IS AT YOUR SOLE RISK.